Ever since people started working from home in these corona times, i have received more cases regarding broken webcams or microphones than ever before.
I always start doing the obvious troubleshooting first regarding, drivers, settings and checking if the user has accidentally turned it off via the F1-12 keys, but nothing seemed to work for any of the computers.
After spending hours with driver updates, bios updates windows updates and so on, i finally figured it out with the help of the internet.
Some people have reported that turning off their computers and plugging out the battery + holding down the ON/OFF button for at least 40 seconds fixed their issues… I couldn’t believe that but as a joke i went ahead and told the user to do exactly that.
And ever since it solved 90% of my Webcam / Microphone case issues.
Sincerely a confused IT-guy.